Refer to the back of the meal sleeve for meal-specific heating instructions when using a microwave or oven (for applicable meals). Follow the preparation instructions on the packaging and reheat until the meal reaches an internal temperature of 165° F. Heating times can vary depending on your microwave/oven.

Tip: If using an oven to heat up your meal (check your meal sleeve for applicability), we recommend using a sheet pan so it is easy to get out once hot!

Note: Our meals and packaging are not designed to be heated in a convection or toaster oven.

Allergen information is listed on the website and on the physical packaging. As noted in our Terms and Conditions, we strongly recommend that customers with food allergen sensitivities or restrictions carefully review individual product packages for the most updated information regarding ingredients and allergen declaration before consuming. Additionally, we recommend reviewing the ingredient list on our website, prior to selecting meals, to determine if they contain any ingredients you are unable to consume.

Factor’s team of registered dietitians have thoughtfully created nutrition standards that guide our menu offerings, ensuring they reflect a balanced and wholesome approach to eating. These standards are informed by evidence-based guidelines and dietary recommendations.

Our approach prioritizes the use of nutrient-dense, whole-food ingredients while reducing unnecessary additives and fillers—so meals deliver real nourishment you can feel good about and help you meet your goals!

Always fresh. We deliver the meals in insulated boxes filled with frozen gel packs designed to keep your food at refrigerated temperatures through transit. Once you receive your meals, you should place them in the fridge ASAP. Once in the fridge, your meals will stay fresh for at least 7 days. Our meals are intended to be enjoyed fresh for optimal quality, we do not recommend freezing.

We're so glad you're interested in offering your team this benefit! Reach out via our Interest Form for more information.

We sure do! Our menu changes every week. After your weekly cutoff on Wednesdays, you’ll be able to view and modify orders from a new menu that our chefs have cooked up!

At this time, you can only subscribe to meals. Add-ons are not currently subscribable - but stay tuned!

Yes - you can select your food preferences each time you sign up a new location. You can also select your meals each week if you want to!

You can get deliveries to a variety of locations!

Yes - you must order a minimum of 20 meals to unlock "Business tier" pricing.

Pricing is based on the number of meals you order each week. The more you order, the more you save!

Thanks for your interest! Please reach out via our Interest Form for more information.

You can reach out through our Contact Form.

Not right now, but stay tuned!

We deliver to the 48 contiguous United States.